Terms and Conditions

Effective date: January 1, 2025

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Payment Terms

1

The payment structure for each project will be specified in the relevant quotation or invoice issued by Webdorks Pte Ltd (the “Contractor”). Common structures include:

(a)

Project-Based: A commencement deposit (typically 50–60%) with the remaining balance due upon project completion and go-live.
(b)

Milestone-Based: Payments tied to specific deliverables (e.g., design approval, development completion, deployment).
(c)

Retainer/Monthly Services: A fixed recurring fee, invoiced in advance, for ongoing services and maintenance.

2

All invoices are payable within 15 days of the invoice date, unless otherwise stated.

3

Late or outstanding payments may result in suspension of services and/or interest charges at the prevailing rate permitted by law of 1% per month.

4

Banking details for payment will be provided in official quotations and/or invoices issued directly by Webdorks Pte Ltd.

5

All intellectual property rights (copyright, trademarks, patents, trade secrets, and related rights) in works produced under this Agreement shall transfer to the Client upon full and final payment.
6

Until full payment is received, all work remains the property of Webdorks Pte Ltd.
7

The Contractor warrants that deliverables will not knowingly infringe upon any third-party intellectual property rights.

8

Both parties agree to maintain strict confidentiality over proprietary, sensitive, or personal information exchanged during the course of the project, in compliance with applicable Singapore laws and regulations.

9

Submission: All change requests (“Change Requests”) must be submitted in writing, specifying the nature and reason for the change.
10

Review: The Contractor will assess the impact on cost, timeline, and deliverables; the Client must approve or reject the proposal within 7 days.
11

Implementation: No changes will be implemented until both parties agree in writing.
12

Effect: Approved Change Requests may result in adjustments to milestones, deadlines, deliverables, and fees. Additional costs will be invoiced separately.

13

Webdorks reserves the right to showcase the Client’s name, logo, and completed project in its portfolio, case studies, and promotional materials. Unless otherwise agreed, a discreet “Designed by Webdorks” credit may be included in the Client’s website footer.

14

All requests will be reviewed and confirmed before work begins.
15

Requests must specify urgency; otherwise, they are considered non-urgent.
16

Standard Office Hours: Monday–Friday, 9:00 AM–6:00 PM (excluding public holidays).
17

Standard Rate: Applies during office hours. Response time: within 2 hours (best efforts).
18

Urgent Requests / After Hours / Public Holidays: Billed at 2x the standard rate. Response time: 1 hour (office hours) / 12 hours (after hours).
19

All tasks are logged in 15-minute increments.
20

Response times are on a best-efforts basis and not guaranteed.

21

The Client agrees to indemnify and hold harmless Webdorks Pte Ltd, its employees, and subcontractors from all claims, damages, liabilities, and expenses (including legal fees) arising from:

22

The Contractor is not obligated to accept any request that requires a turnaround time shorter than the standard service delivery timeframes communicated before commencement. Should the Client request an expedited deadline and the Contractor agrees to accommodate it, the Contractor reserves the right to apply an expedited surcharge of up to 100% on the standard fees.

23

Either party may terminate this Agreement by providing 14 days’ written notice. The Contractor will deliver work completed to date and invoice for outstanding fees, which the Client must settle within 14 days.
24

Immediate termination may occur if either party becomes insolvent, bankrupt, or undergoes ownership changes that adversely affect performance.
25

Upon termination, the Client must cease using Contractor-provided work unless otherwise agreed in writing.

26

Disputes shall first be addressed through good-faith negotiation. If unresolved, parties agree to mediation and, if necessary, arbitration in Singapore.

27

Deposits paid by the Client are non-refundable and credited toward the project price. If the project is halted for reasons beyond the Contractor’s control, the deposit remains forfeited.

28

All fees are quoted exclusive of any applicable withholding taxes. The Client is solely responsible for ensuring full payment of amounts due, without deductions for such taxes.

29

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes shall fall under the exclusive jurisdiction of the Singapore courts.

30

For Quotes: Acceptance by signature, written confirmation, payment(s) made or electronic acceptance constitutes agreement to these terms.
31

For Invoices: Payment of the invoice constitutes acceptance of these terms.

32

This document is intended to outline the general terms under which Webdorks Pte Ltd provides its services.
33

In the event of any conflict between these terms and the specific terms in a signed quotation, invoice, or contract, the latter shall prevail.
34

If any provision of these terms is found invalid under applicable law, the remainder shall continue in full force.
35

If you are uncertain about any provision of these Terms & Conditions, you should contact Webdorks Pte Ltd for clarification before accepting a quotation or making payment.